Model Structure and Contents
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The model is based on a program which has been customized using:
The principles and methods from Lean Six Sigma;
IT Iterative, modular project management;
Total Quality Management;
Common sense; and
Practical, easy to understand and use metrics, guidelines, standards and processes.
The Six Sigma BI Continuing Improvement Model includes the following:
The Project Management tools and standards for the Umbrella Program as well as the individual Six Sigma Improvement Projects.
The Voice of the Customer tools and templates which are the base for identifying the customers and defining the quality of specific products and product sets. Defining and Measuring Business Intelligence Quality.
The DMAIC Process for Six Sigma Business intelligence.
The Action Response Program - includes the templates and guidelines for defining and prioritizing the improvement projects.
Resource Allocation and Management. Identifying the core team and setting guidelines for management and general support. Training requirements.
Metrics, Measurement and Assessment.
Specialized Tools for the Six Sigma BI projectt.