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KPI: Ease of Use
In most cases, this KPI, is used to measure those components which incorporate some form of interface with the end user. However, we should apply this KPI to any aspect of a construct/component which has human - computer interface. For example, we should use this KPI to measure ETL software, data and business modeling software and such operational software/systems which help to plan loads and volumes.
Metrics:
1. Specific, documented requirements for each component/construct within the business intelligence asset base.
2. Are these documented requirements designed to capture the specific nature of the component/construct?
3. Identify and rate the actual characteristics in relation to the documented requirements - i.e. in terms of delivery of service, response times, or similar specifics.
1. Specific, documented requirements for each component/construct within the business intelligence asset base.
2. Are these documented requirements designed to capture the specific nature of the component/construct?
3. Identify and rate the actual characteristics in relation to the documented requirements -
Metrics: BI Asset Base & Infrastructures
The Key Performance Indicators are the metrics which are used in measuring the Business Intelligence Asset Base/ Infrastructures. (Organization, People, and Business Processes use different metrics.)
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