A Six Sigma Initiative for Business Intelligence Published: March 6, 2008 Applying Six Sigma principles to business intelligence requires strong management support and a recognized Six Sigma action program. Beyenetwork.com March 6, 2008
The Six Sigma Way for improving business intelligence (BI) quality is a program that is rigorous, structured, iterative and based on metrics. In this column, I will focus on the metrics. Why do we need to base the improvement program on data? What are some of the metrics that are crucial to improving BI quality? What should be measured and how do we measure? How do metrics fit into a BI quality improvement program?
In my book, Measuring Business Intelligence Success, I created the TBIA Business Intelligence Capability Maturity Model (BI-CMM), which defines a comprehensive business intelligence (BI) audit program. The BI-CMM provides a blueprint for audits and includes:
This column is focused on measuring business intelligence (BI) success. Topics will cover The BI audit (TBIA) BI Capability Maturity Model, which is a blueprint for the audit of BI assets. In this fourth and last column in the series of articles on measurement factors for BI assessment (i.e. the key performance indicators), the focus will be on the six KPIs highlighted in Figure 1. All the KPIs have been selected for the BI capability maturity model from business and technical drivers that are well recognized within the industry as keys to success. These are mostly common sense, straightforward, and just a repeat of well known industry terminology. These KPIs are important, however, in the manner in which each will be used in the BI audit– as measurement factors.
DM Review would like to welcome Dorothy Miller as our newest online columnist. In her book, Measuring Business Intelligence Success, she has created the TBIA Business Intelligence Capability Maturity Model which defines a comprehensive BI audit program. She has identified and defined key performance indicators (KPIs) to use as measurement factors in the audit program. These KPIs highlight specific aspects of BI. They are primary drivers, and the extent of their presence as part of the BI assets are key to success. In these columns, all the KPIs which have been established as part of the TBIA Business Intelligence Capability Maturity Model will be identified and described.
DM Review would like to welcome Dorothy Miller as our newest online columnist. In her book, Measuring Business Intelligence Success, she has created the TBIA Business Intelligence Capability Maturity Model which defines a comprehensive BI audit program. She has identified and defined key performance indicators (KPIs) to use as measurement factors in the audit program. These KPIs highlight specific aspects of BI. They are primary drivers, and the extent of their presence as part of the BI assets are key to success. In these columns, all the KPIs which have been established as part of the TBIA Business Intelligence Capability Maturity Model will be identified and