Six Sigma
Way
Way
BI
Quality
Quality
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BI Capability
Maturity Model
Maturity Model
BI Comprehensive
Improvement Model
Improvement Model
The Six Sigma Way
The Six Sigma BI
Initiative
Initiative
Six Sigma Business Intelligence
Should we
apply Six Sigma to BI?
apply Six Sigma to BI?
The Six Sigma Way for Business Intelligence is focused on:
The Customer. We identify the customers for BI and define their requirements for the product. Focus is on customer requirements and organization capabilities.
Six Sigma Business Intelligence. Define and understand the BI product (in all its forms and varieties) and all the underlying infrastructures, delivery mechanisms, and impacting factors.
The Continuing Improvement Model. Define and practice an improvement process which focuses on metrics, fact based, verifiable results; best return on investment projects and solutions; alignment with business strategic goals; iterative, modular, focused, lean six sigma methods.
The Customer. We identify the customers for BI and define their requirements for the product. Focus is on customer requirements and organization capabilities.
Six Sigma Business Intelligence. Define and understand the BI product (in all its forms and varieties) and all the underlying infrastructures, delivery mechanisms, and impacting factors.
The Continuing Improvement Model. Define and practice an improvement process which focuses on metrics, fact based, verifiable results; best return on investment projects and solutions; alignment with business strategic goals; iterative, modular, focused, lean six sigma methods.
Six Sigma Process (DMAIC)
Lean Six Sigma: Business Intelligence
Lean Manufacturing focuses on waste reduction and streamlining. Lean Six Sigma BI identifies areas with most return for investment and focuses full enterprise commitment and Six Sigma techniques on those projects.
Analyze
Opportunity
Opportunity
Plan
Improvement
Improvement
Focus Performance
Deliver Performance
Improve Performance
Six Sigma BI vs Six Sigma
Six Sigma Business Intelligence differs from the Six Sigma practiced for general business and manufacturing. The product is Business Information and the interface of that information with the people and systems of the organization. The Customer for the product is the Organization and the people of the organization (some external customers - managed by the internal customer ). Any improvement in the product will improve the capabilities of the people within the organization for better management. Efficiency and Cost reductions are aimed at BI infrastructures. The organization is not narrowly focused on general efficiencies across the organization. With general business Six Sigma methods, the customer is external to the organization and the products are those revenue/profit producing products upon which the organization is dependent for survival. Improving BI products improves management of end customers and products. Cultural Change and Organization focus for Six Sigma BI is focused on 'entrepreneurial vs narrow thought'; integration and use of BI; creative and innovative use of BI; specialized individual concentration on creation and improvement of information quality.
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|
Six Sigma BI |
Six Sigma |
|
Customer |
Internal to Organization |
External to Organization |
|
Improved Product |
Better Business Information; Better Business Overall |
Existing Organization Products |
|
Cross Function Focus |
Better Business Intelligence |
Efficient Management Existing products |
Under Construction
The following initiatives and corporate wide programs are examples of Six Sigma BI which lack only the formal designation:
Master Data Management
Meta Data Management
Quality Data Initiatives
Meta Data Management
Quality Data Initiatives